The Path to Transformation: The Centralized Model of IT

Learn how migrating IT to a centralized organization can strengthen your talent and standardize your tech portfolio.
Strategy / Execution

Format          60 Minute Lesson
Chapters       6
Skill Level     New to Topic
Audience      CIO
Includes       Access for 1 year. Stream on all devices.

Course Description

In this lesson, ExecSense and CTM of Columbia University examine the benefits of migrating IT to a centralized organization. Take the 60 minutes to view this session to learn how to strengthen your talent and standardize your technology portfolio with one move.

This 6-chapter lesson is led by expert, Jim Knight (Former EVP & Global CIO of Chubb & Son Insurance Company) and focuses on key technology success drivers and enablers, and shifting from a manufacturing to a configuration-and-assembly model.

In this 60-minute session, CIOs will learn:

  • The business case for a centralized model of IT including a list of benefits: improved scalability and cost efficiency, better managed variable demand, easier global application, clear accountability, prioritization, and more
  • An explanation of the key drivers of IT success like business alignment, process excellence, and risk mitigation, and enablers like talent management, communication, measurement, and accountability
  • A comprehensive breakdown of the organizational structure of centralized IT with in-depth analyses of its guiding principles, standardized operating model, strategic partnerships, and knowledge management tenants
  • Several case studies of businesses that appropriately reorganized their talent and adopted centralized models to the benefit of the bottom line, solving complex business problems in the process
  • Why a “centralized model” doesn’t monopolize all decision-making responsibilities, but rather, leads to more efficient processes that empower employees to make day-to-day choices on one hand while ensuring executive guidance and long-term planning on the other

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ExecSense Speaker

Jim Knight

Jim Knight
Former EVP & Global CIO, Chubb & Son Insurance Company

Expertise: IT Management

Over 30 years of technology/IT experience, with significant management, executive, and C-level roles.

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Many years as EVP/Global CIO at Chubb Insurance. Currently CEO of Knight IT Management Consulting LLC, which provides comprehensive IT management consulting to drive IT optimization, using an outcome-based approach at a lower cost.

Knight brings over 30 years of experience in the delivery and management of information technology primarily in the property and casualty insurance industry. Prior to Chubb he worked at Utica National Insurance Company, Home Insurance Company and Merck-Medco.

Knight holds a B.A. in computer science and a master’s degree of MIS from Utica College.

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