A COO’s Guide to Advising Your Management Team when Working with Difficult Employees

Learn useful tips for working with difficult employees, the common behavioral traits they exhibit, how to handle conduct issues, negative team culture and more.
People & Culture / Talent Management / Management & Leadership

COO Advising Difficult Employees Execsense

Format 66 Minute Lesson
Chapters 10
Skill Level New to Topic
Audience COO
Includes Access for 1 year. Stream on all devices.

Course Description

In this lesson, ExecSense and expert, Naomi Cossack (Managing Partner – On Demand Accounting and HR Solutions), examine how you as COO can best advise your management team when managing difficult reports.

In this 66-minute session, you will learn:

  • How to listen to employees more effectively and ensure your workplace culture fosters positive personal growth and open dialogue
  • The most important tips and techniques for dealing with difficult employees and how to assist other managers in dealing with them
  • Ways to recognize different communication styles, and how to effectively master them to resolve problems and gather feedback
  • What steps to take when a problematic employee has failed to show signs of improvement over time
  • Specific case studies of other COOs who acted expertly when problematic employees negatively impacted their companies using the strategies suggested in this lesson

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ExecSense Speaker

Naomi Cossack
Managing Partner – On Demand Accounting and HR Solutions
Expertise
Human Resources

Naomi Cossack comes to us with over 25 years of HRM and Web Content Management, writing and editing experience.

View More

Additionally, she is an expert in general HRM, compensation and benefits, compliance auditing, benchmarking, employee relations, performance management, strategic HRM, web content management, content strategy development, editing and writing consulting services.

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Well organized, well articulated, and easy to follow...the lesson I attended was the best virtual learning experience I've had in quite some time.

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